Terms of Service

These Terms of Service ("Terms") are between you and Cranes Australia Pty Ltd ("Cranes Australia", "we", "us", "our"). They apply to your use of this website and, unless a separate written agreement applies, to services we provide. If a signed proposal, quotation or services agreement exists between us, that document prevails to the extent of any inconsistency with these Terms.

Content on this website — including descriptions of inspection intervals, Australian Standards (such as AS 1418 and AS 2550), work health and safety obligations and compliance requirements — is provided as general information only. It is not engineering, legal or compliance advice, and it does not take into account your specific equipment, site conditions or duties.

You must not rely on website content as a substitute for a formal inspection, engineering assessment or your own professional advice. Standards and regulations change; while we take care to keep content current, we do not warrant that it is complete, accurate or up to date at any given time.

Enquiries and quote requests through this website do not create a contract. An engagement is formed only when we confirm acceptance in writing or commence the agreed work. Quoted prices are valid for 30 days unless stated otherwise and may be revised where site conditions, equipment condition or scope differ from the information provided to us.

When we attend your site, you must at your cost:

• Provide safe access to equipment and comply with your own WHS duties;
• Make equipment available, isolated and ready for inspection at the agreed time;
• Provide accurate information about the equipment, its history and any known defects;
• Supply any site-specific inductions, permits or supervision required.

We may charge reasonable call-out or standby fees where work cannot proceed for reasons within your control.

Our inspection findings, reports and certificates relate only to the specific items inspected, at the specific time of inspection, within the agreed scope and to the extent observable using the agreed methods. An inspection is not a guarantee that equipment is free of defects, will remain compliant, or will not fail — conditions can change from the moment we leave site.

Responsibility for the ongoing safe operation, maintenance, and statutory compliance of plant and equipment remains at all times with its owner and operator. Our reports do not transfer or diminish any duty you hold under work health and safety legislation.

Unless otherwise agreed in writing, invoices are payable within 14 days of issue. We may withhold certificates and reports until payment is received in full, and we may charge interest on overdue amounts at 2% above the Reserve Bank of Australia cash rate plus reasonable recovery costs. Title in any documents or deliverables passes on payment in full.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth) or other law that cannot lawfully be excluded. Where our services are not of a kind ordinarily acquired for personal, domestic or household use, our liability for a failure to comply with a consumer guarantee is limited, at our election, to supplying the services again or paying the cost of having the services supplied again.

To the maximum extent permitted by law:

• We are not liable for any indirect or consequential loss, loss of profit, loss of revenue, business interruption or loss of data;
• Our total aggregate liability arising out of or in connection with any engagement is limited to the fees paid for the specific services giving rise to the claim;
• We are not liable for loss arising from inaccurate or incomplete information provided to us, defects outside the agreed inspection scope, or use of equipment contrary to our findings or recommendations;
• Any claim must be notified to us in writing within 12 months of the services being performed.

You indemnify Cranes Australia and its personnel against claims, losses and expenses arising from your breach of these Terms, your failure to act on findings or recommendations in our reports, unsafe site conditions within your control, or your use of equipment we have identified as non-compliant or defective — except to the extent caused by our negligence.

All content on this website, and all report templates, checklists, methodologies and branding, are owned by or licensed to Cranes Australia. Reports and certificates we issue may be used by you for the purpose for which they were prepared, but may not be altered, reproduced in part, or presented in a misleading way. You must not scrape, copy or republish website content without our written permission.

When using this website, including the contact form, you must not:

• Upload malicious files or content you do not have the right to share;
• Attempt to gain unauthorised access to our systems or interfere with the site's operation;
• Use the site for any unlawful purpose or to send spam.

We may block access and remove content that breaches these Terms.

These Terms are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of its courts. If any provision is found invalid, the remainder continues in force. We may update these Terms from time to time; the current version will always be published on this page. Questions can be directed to info@australianetwork.com.au or 0416 689 689.